Catch negative feedback before bad reviews come Ready-to-go in-app survey templates to implement in your mobile app in minutes.The most relevant mobile app survey questions.A full list of mobile app survey benefits and best practices.And if you play your cards right-you will get more 5-star reviews and avoid negative ones. You’ll collect mobile app feedback that will let you remove friction and improve the customer experience. With the right mobile survey questions popping up right inside your app, you will catch your users at their most engaged. The best way to achieve it is to set up mobile app surveys. In short: your app needs to be user-centered. You just need to listen to user feedback to spot bugs early on, act on customers’ critiques, and develop your mobile app according to their needs. And 29% of dissatisfied users will ditch your app immediately after a problem occurs. And if you don’t react early enough, customer satisfaction will drop-and so will app store ratings and retention rate.Īccording to Google’s research, only 9% of users will stay on a mobile app that doesn’t fully meet their needs. Especially in the early days, updates and fixes are all developers’ bread and butter.īut the users expect a seamless experience. No matter how many hours you pour into development, planning, and promotion, you can’t avoid all bugs and UX mistakes. Here’s some bad news: friction can kill your mobile app.Īnd that’s not all.
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